AT&T Motorola Karma Problem:”Codecs missing” or “Failed to create file”

This is a common error on AT&T Motorola Karma QA1,if you getting an error that says “Codecs missing” or “Failed to create file“.maybe you don’t know how to do,motorola sharing the tips on their official site,if anyone experience this problem,please check the following method:AT&T Motorola Karma QA1 info
Note: If the codec is not available at the web location, customer may need to purchase the special codec.
We recommend running all Windows, Windows Media Player and Windows Media Center updates on your computer. A codec stands for compressor/decompressor. It is a Windows component used to translate video or audio between its uncompressed form and the compressed form in which it is stored. Motorola Phone Tools is dependent upon you having the required codecs installed on your computer.
In order to view which codecs are installed:
- Launch Windows Media Player.
- On the Help menu, click “About Windows Media Player”.
- From the “About Windows Media Player” dialog box, click Technical Support Information to view which codecs are installed.
You can download missing codecs that Microsoft offers from the following WMPlugins.com.
Thanks to motorola official site offers the method for us,enjoy!
via:motorola.com
Tags: Codecs missing, Failed to create file, Motorola Karma, Motorola Karma QA1





